(844) 79-URBAN

Urban Cruise Weekend FAQ

Travel insurance is available at a very low price? There are no refunds on deposits or packages.

February 28th, 2018 is the deadline for all payments (unless previous arrangements are made.)

The earliest time you can board is 12:30pm. You must board by 3pm, or you won't get on the ship unless you call Carnival's travel hotline

( (877) 885-4856 ) by 2:45pm. In that case, you will need to provide your booking #.

Parking at the port is $45 for the 4 day cruise. www.portofgalveston.com

Room Changes (quad to triple, triple to double, etc...), incur a $150 change/cancellation fee. (charged by Carnival)

We can not book your room until we know who all of your roommates are and their dates of birth.

The early bird special with below market prices ends on 9/22/2018. If you have/had a roommate that hasn't initiated a payment on or before 10/1/2018, they will be subject to the new prices.

For the most up to date information, download our Mobile App here!

Payments for Urban Cruise Weekend are non-refundable.

Once Confirmations are emailed out, each guest is responsible for checking the accuracy of the information on the Carnival website, and requesting any changes/updates (i.e. spelling of name(s), date(s) of birth, bed request(s), etc...)

If for any reason automatic payments are skipped a $75 fee will be charged.

Solo rooms are available, however you will need to pay the price listed for the double.

Absolutely no roommate changes will be accepted after February 1st.
Each participant is responsible for keeping up with their own payments, and missed payments and will be subject to late fees.

In the event that your package has to be adjusted (addition/loss of a roommate), it will be adjusted at the current package rates.

Cruises charge at a minimum of 2 people per cabin. If you choose to come solo, select the double package, and pay for two.

Roommates can be found on our Facebook Page or our Mobile App. We are not responsible for roommates.

Our pricing includes ALL taxes and port fees. Gratuities will be left up to the individual cruisers. Our price also includes entry into all of our private events, and access to our discounts on and off the ship.

For additional questions, email info@urbaneventsglobal.com